Privacy Policy
Last updated: August 2026
At Berry Brand Supply TCG ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
When you place an order or register an account with us, we may collect the following personal information:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely via our payment provider — we do not store card details)
- Order history and preferences
We may also collect non-personal information such as browser type, IP address, and pages visited through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Improve our website and product offerings
- Send marketing communications (only where you have opted in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders (such as shipping carriers and payment processors), under strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Withdraw consent for marketing at any time
To exercise any of these rights, please contact us at customerservices@bbstcg.co.uk.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Berry Brand Supply TCG
Email: customerservices@bbstcg.co.uk